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Humax Eye HD Cloud Camera Review

The Humax Eye HD Cloud Camera is designed as a monitoring tool so you can keep a track of your home, loved ones and even pets! For me the biggest stand-out feature is the 7 days of free cloud storage for saving the recordings the camera makes. This also helps combat the price tag which has an RRP of £129.00.

However unlike a traditional security camera, which saves content to a local SD card, the benefit of the cloud storage is that the footage is sent online, so in the event of the Eye being grabbed during a robbery all your videos will be still be accessible.

Of course a downside to the cloud is like any other product that relies on the internet, without a solid connection to power the unit the live stream or recordings may not be as stable as they could be.

Design & Box Contents

Humax 4

The Humax Eye itself took me by surprise, as I wasn't expecting it to be as small as it was in fact the dimensions are 52.2 x 52.2 x 28mm, 49g. However the small profile is ideal for concealment and aesthetically it also has a stylish look.

At the back of the unit you have a microSD port which pairs up with the provided 3M USB cable and travel USB mains plug for powering the device.

Additionally at the back you have a speaker grill which I originally thought was to allow you to speak through via say a supported app. However the port is actually a Microphone Pickup. Thus as well as visual feedback the Eye provides audio as well.

Towards the front side you'll find the camera lens and this supports a HD resolution of 720P. You can also see on the lens, if you tilt it towards the light, some small red dots which are used for its night vision mode.

I also need to mention that at the back of the camera you get a tripod style screw hole and this allows you to attach the Eye to either a 3rd party tripod stand or the supplied stand.

Similar to the Eye camera the stand is pretty dinky and yet it does offer flexibility from a vertical point of view.

Best of all it has a magnetic base and with this you can use the supplied mounting plate to attach the Eye to a wall or simply stick the base onto any metal surface. It's a great design touch!

Finally in the box you get a quick start guide which basically offers mounting advice and points to the App or Google play store, for installing the supported app.

Setup Note: For testing I used an iPhone 5s running iOS 10.1.1.

The app is actually developed by a company called Y-Cam, who incidentally manufacturer the same product (it also retails at £129.00, so no problems there). The only concern is that when one company relies on another product to do the magic, things usually don’t go smoothly.

And I was proven correct on the initial setup phase because I had real problems connecting the Eye camera to my BT Smart-Hub 5 router.

In fairness the tech support from Humax was pretty good in that they provided a couple of pointers that allowed me to get it working.

However to cut a long story short the Eye uses your Phone's Bluetooth 4/Internet connection to communicate during the initial setup. After creating an account (which you can also use to login to a web browser version of the software at a later point) it will eventually get to the stage where you need to pair the device with your router.

For one, the Eye only supports Wireless in the 2.4GHz band and my router was configured for both 2.4GHz and 5GHz (they were also linked together to produce one SSID and one password).

The Eye did not like this configuration and it also did not like the 5GHz part of the router being enabled, so I had to turn this off. Possibly interference or the Firewall integrated into the router was causing the Eye issues.

Sadly even doing this I was still having problems connecting to the router and I knew the password was correct as all my other devices in the network used it. In the end I discovered, through trial and error, that my SSID password was the problem, in that it had a special character ‘#’ that the Eye did not like during setup.

Once this was resolved the Eye was finally able to connect, but in my situation this meant I had to go around all my other devices to change their wireless password!Thus, not ideal!

Router Specific

Yet on a positive note I took the camera over to my colleague’s house and he has a Virgin Media Super Hub II. This supports both 2.4 and 5 GHz. Once I keyed in the router's password it connected first time, so definitely the Eye camera has issues with certain types of router. I was just unfortunate to have these issues, but the same problem may not occur to you during setup.


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